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What our clients say about Clarke Willmott’s medical negligence lawyers

We are delighted to share some testimonials from our clients. Find what they had to say about our medical negligence legal experts:

Kerry Fifield photoKerry Fifield

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First class service throughout. Could not have done better. With thanks. Martin from Briercliffe

Our case has been going on for many years and through that time I was always updated with the progress of the case. I always felt I could ring and ask questions and when I phoned always got to speak to our Solicitor. Even though it at times has been a stressful experience it was made better by having a fantastic Solicitor who showed great empathy and compassion. We couldn’t have asked for a better service. Thank you. Jo-Ann from Bristol

Kerry Fifield was fantastic. She kept us informed at all times and was caring, kind and brilliant at what she does and was so strong in her beliefs. We listened to her and took her advice even when we wanted to give in she inspired us to keep on going. We ended up with justice and an excellent settlement. Would use Kerry again. Shirley from Gloucestershire

I cannot fault the service I have had from your company. You were honest, professional and sympathetic. Roy from Nottinghamshire

Excellent service and very professional. Big thanks to Kerry for all her help. We saved lives and raised awareness. Couldn’t be happier and more grateful that Lily did not die for nothing. Phil from Lincolnshire

I have been very satisfied with the way my claim has been handled and with the helpfulness of all the staff I have had contact with. Suzanne from West Sussex

I have been kept fully informed and consulted throughout each stage of the process and really do not feel that the quality of service could be improved upon. Well done and many, many thanks. Siobhan of Cheltenham

Being very unwell this was initially a very daunting prospect. It was made considerably easier by the skill and support from all the staff my husband and I had contact with. There was always someone at the end of the phone to answer any queries. I would like to say thank you to Kerry and her team for all the help and consideration to do with this claim. Hazel from Surrey

I was pleased with the service from start to finish and regularly informed of updates and delays. I would have no hesitation in using or recommending Clarke Willmott to friends and family. Thank you Kerry! Fouzia from Kent

I would like to thank Kerry Fifield for all her support to my family and I during this ordeal. Martin from Hants

Kerry helped me through the claim process with; genuine care, attention to detail, tenacity and good humour. There were difficult times but Kerry was our ace in the hole – it takes a lot of worry away when you know such an important matter is in such very good hands. John

Marguarita Tyne photoMarguarita Tyne

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During a most difficult time for my family Marguarita helped and guided me through the process of getting justice following Mother’s untimely death due to a medical error. I would have no hesitation in highly recommending Marguarita, who has been nothing but professional and diligent in helping us get the best result in the most unfortunate of circumstances. She is extremely knowledgeable on this subject, and without her I feel we would have simply become another statistic that could have been swept under the carpet, I will always be most grateful for her help. JP Beaconsfield on the Inquest process

A big thank you to you and your staff for all your help with my case. I have a lot of respect; you work so hard for everyone. Mrs A Bristol

I just wanted to say thank you for your kindness yesterday, both X and I were impressed with your professionalism and the care you showed towards us. Mr T Birmingham

I do appreciate all your efforts on our behalf…Your assistance to us in this matter has been very professional and also compassionate on behalf of my father, mother and myself we would like to thank you and your team for being so wonderful. AC Bristol

I wanted to say thank you for looking at my son’s case and I appreciate your input and respect your decisions…I really did like your attitude and think you are a fabulous solicitor… Ms H

Words cannot express how grateful I and my family are to you and your colleagues who represented us at my mom’s inquest. From the outset we felt safe and comfortable in your care and that of the company and were also impressed with the behaviour, conduct and dignity. Miss M

‘…thank you again for all of your precise, detailed and diligent work…’ Client

I don’t think I could have asked for a solicitor with a better understanding of the pertinent issues around the case, or with more patience with a client not always as focused on the relevant aspects of the medical records. It certainly made the process a whole lot easier for us than it might have been. Jon from London

Thank you for all the hard work you have put in in the last two years. I wasn’t sure how this would pan out, but your commitment and perseverance resulted in an extremely positive outcome….Wishing you continued success in all that you do. Ms M from London

We would just like to add how professional, understanding and committed to our case both Anna Neil who started the case and particularly Marguarita Tyne have been over the past ten years, concluding in a very positive outcome. Mr W from Devon

Marguarita has been amazing from start to finish – answered any questions and concerns. Very personalised service – it’s been a pleasure dealing with everyone at Clarke Willmott. Excellent service. Mr AM

Vanessa Harris photoVanessa Harris

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I was supported all the way through my case and kept informed of its progress regularly. I was provided with a fantastic professional service. Sarah from Country Durham

Truly appreciate everything the team at Clarke Willmott did to resolve my case. Heartfelt thanks to you all. Scott from Peterborough

I was very pleased with the work done by all the team on my behalf. Many thanks from myself, partner and family for the support given to us during this very trying period of my life. Once again many thanks. Laletha from London

I would like to thank Vanessa for her help in dealing with this matter. Mary from Derby

Vanessa Harris was always the most helpful person to me and my family. She handled my case with understanding for which we thank her. On the two occasions we visited your offices all the staff were kindness itself and we were made to feel welcome. Thank you for your professional but caring manner. Eileen from Frome

Vanessa Harris was an invaluable support at the inquest on my late wife’s death at QAH. I thought that she handled the case quietly but effectively and her briefing before the event was comprehensive and most helpful. I would not hesitate to seek her advice and assistance again in the future. Robin from Hampshire

I was treated very well throughout my claim by Vanessa Harris, she was always very clear and concise and very friendly. She made me feel as if I was her only client, she listened when I wanted to just have a moan. I would recommend her to anyone with thoughts of a claim or need of a Solicitor. Jacqueline from Cornwall

My wife and I were very happy with everything that was done to bring our investigation and claim to a satisfactory conclusion. We were so grateful that we did not have to travel anywhere as it was all done for us which was a real help due to the poor health of both of us. Telephone conversations were always polite and a pleasure to take. We cannot thank you enough as such a sad and sorrowful business was made so much easier. Thank you again. Martin from Nottingham

We cannot say in words how much your help in this matter has been. My family and I can now move forward and use the monies to support us. The case was incredibly difficult to live through at the hands of another and while it’s not the money that is important, the conclusion that someone was in the wrong will help us to move on. Many thanks. Billy-Jo from Kent

Found Vanessa Harris very helpful explaining things to me and keeping me up to date. Would like to thank everyone for all the help given to me. Valerie from Essex

The help and support given to me by Vanessa could not have been better. She gave advice throughout but also listened to me when I made comments. She handled a very sensitive and painful time for me with kindness as well as being professional and efficient she became thought of as a friend I could depend on. Catherine from Swansea

The service I have received has been second to non. Thank you for your help. Julie from Bolton

James Edmondson photoJames Edmondson

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I would like to say thank you to James for all your help and understanding. Linda from Somerset

I have been delighted with the personal attention and care and understanding of circumstances and pleased with the outcome of the claim. Thank you. Celia from Yeovil

James has been very good at dealing with all matters relating to the claim. An excellent service. Thank you. Robert from Lancashire

James was absolutely outstanding in his handling of what, was by any standards an tremendously taxing and complex case for all concerned, with an equally taxing an demanding client.

James was kind and approachable making himself available at every opportunity, never ducking a call and returning messages promptly, which given my mental instability, would make the notion of discussing contentious aspects a somewhat daunting prospect. Gerald from Colchester

I wanted you to know how immensely I’m happy with the work James has and is still doing to help me with my negligence claim. James has stayed with me for 5 years now, his work to help me, is beyond anything I thought would be possible to enable me to receive redress for my suffering and emotional distress. Norman from London
Professional, helpful and supportive throughout the process. Lucinda from Crediton

The service we received from you was excellent. James Edmondson was brilliant and dealt with our case efficiently and with kindness and sensitivity. I would absolutely use Clarke Willmott again and would not hesitate to highly recommend. Sarah from Witney

I do not know how to thank you and your firm, for the kindness and professionalism, that you have shown throughout. On a personal level, I wish you all the best in your career, and hope that it will bring you the satisfaction you wish. Bob from Lancashire

Thank you very much for your prompt and efficient service. We would certainly use you again. Thank you! Laura from Ilminster

Contact our medical negligence team

To talk to a medical negligence lawyer, call us now on 0800 316 8892 or contact us online.

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