Two recent High Court cases reflect the fact that poor customer service and failures to deal with complaints and claims in a proper manner at an early stage can lead to unexpected and unwelcome outcomes for retail and leisure businesses.
Read more on Retail update: Defamation, assault & food poisoning
When does “unwanted conduct” constitute harassment?
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The EAT held that a female manager did not harass a male team member when she gave him an unwanted back, neck and shoulder massage in an open plan office.
Read more on When does “unwanted conduct” constitute harassment?
For many years it has been the case that whenever possible a women should be offered a choice of how to deliver her child – natural vaginal delivery or a caesarean section.
Read more on Caesarean v natural birth – pros and cons of each
We explain how discretionary Will trusts work and explore how one might have prevented a family dispute over a Scottish estate. Call 0800 652 8025 for an initial consultation with a Wills specialist. Offices in Birmingham, Bristol, Cardiff, London, Manchester, Southampton & Taunton.
Read more on The advantages of discretionary Will trusts
