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WIQS Client Charter

The Law Society’s Wills and Inheritance Quality scheme (WIQS) provides a quality standard for wills, probate and estate administration practices, by requesting that firms adhere to the scheme Protocol.

The Client Charter on this page is designed to set client expectations on what they can expect from a WIQS accredited firm.

Wills and Inheritance Quality Scheme


The Wills and Inheritance Quality Scheme

We are proud to have achieved the high standards of practice and integrity required to become accredited with the Law Society’s Wills and Inheritance Quality Scheme.

This Scheme’s logo is your guarantee that our practice will provide high quality will drafting, probate and estate administration services.

What we will do for you

We will carry out our work for you in accordance with the good practice standards of the Law Society’s Wills and Inheritance Protocol. This means that we will:

  • treat you with dignity and respect;
  • be polite and considerate;
  • use clear language and keep legal jargon to a minimum;
  • explain what the costs are likely to be and how we charge;
  • advise you on the issues and the options for dealing with them;
  • explain what you can expect from us;
  • carry out our work in a timely manner;
  • respond promptly to your enquiries; and
  • keep you informed of our progress.

Find out more

Find out more about the Wills and Inheritance Quality Scheme and the Wills and Inheritance Protocol.

Our practice is authorised and regulated by the Solicitors Regulation Authority. Find out more about the professional rules designed for your protection.

Key contacts

Carol Cummins


Carol enjoys long term relationships with her clients and likes to get to know the families well so that she can help them at each key step in life with a focus on protecting the family wealth from erosion by tax and outside claims so it remains in the family for future generations.
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