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Effective, efficient legal support for social housing providers

Our dedicated national housing management team provides specialist legal services and practical advice to all social landlords including Private Registered Providers (RPs) of social housing, local authorities, ALMOs and supported housing specialists.

We act for some of the largest social landlords in England, including G15 members, through to small, regional social landlords. Our team does not act on behalf of tenants due to the potential conflicts of interest.

We help landlords with all aspects of housing management issues, ranging from policy and procedure, Anti-Social Behaviour (ASB), housing condition claims, comprising disrepair and fitness for habitation (Awaab’s Law) and statutory nuisance (EPA prosecutions). Our clients benefit from a free housing and asset management helpline and bespoke training.

The team is led by Lindsay Felstead, a partner in the firm who qualified as a barrister in 2000 and was subsequently admitted as a solicitor. She is known for her wealth of relevant experience, friendly, approachable manner, straightforward advice and focus on results. Qualities she shares with her sought-after team who between them, have over a century of extensive, in-depth experience in all aspects of social housing. Our experienced housing conditions team is headed up by partner Matthew Wilson, who has extensive experience of handling claims relating to the condition of properties having worked in the sector for over 16 years. Matt has developed an in-depth understanding of building pathology which provides a unique ability to formulate defences to claims which he instils into the team.

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How our housing management team can help

Our housing management team works closely with our property litigation solicitors and can advise on residential leasehold issues.

  • All residential possession proceedings including ASB, tenancy fraud, breach of tenancy, and trespass
  • Residential disrepair (s.11 LTA) and EPA prosecutions
  • Fitness for habitation claims
  • Advisory work, including considerations of policy procedure, compliance and tenancy agreements
  • Access injunctions for gas safety, EICR, and FRA
  • Equality Act / public law advice
  • Injunction proceedings against tenants, shared owners/leaseholders and non-tenants

Why choose Clarke Willmott for housing management

  • Realistic, practical advice – Thanks to our extensive experience in the field of housing management, we know you want pragmatic, commercially-minded, risk-based solutions to situations that can be complex, sensitive or both. We understand the realities you face and get to the heart of the matter fast, explaining the options available to you in straightforward terms so you can make an informed decision.
  • In-depth knowledge and experience – Our approachable team includes solicitors who have worked in-house for large RPs and who used to represent tenants. This gives us a unique client’s-eye view of the problems faced by social housing providers and the services you need.
  • Open, transparent charges – We understand our clients’ needs to achieve value-for-money and believe in honesty and clarity in every aspect of our work, including our charges.

Our established reputation in housing management

‘Emily Hope and her team are outstanding; always readily available to provide advice and support. They were innovative with obtaining the first Youth Injunction Order for our organisation, sourcing appropriate legal counsel with the skills and knowledge to achieve the desired outcome to safely protect victims and the community.’ – The Legal 500

“Clarke Willmott has strength in depth and I always feel fully supported with the assurance that other team members can be brought in to provide comprehensive advice and support in a timely manner” – Chambers

“Clarke Willmott are very proactive and work to find solutions.” – Chambers

Lindsay Felstead and other members of the team host regular seminars and are often invited to speak at conferences and events. We are also members of the Chartered Institute of HousingCommunity Housing CymruWomen in Social Housing (WISH), Resolve ASB, and the Social Housing Law Association (SHLA).

Contact a housing management solicitor today

Contact our specialist team of housing management solicitors today. Call for a free initial consultation on 0800 652 8025 or get in touch online.

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Your key contacts

Lindsay Felstead

Partner

Birmingham, Manchester, Bristol, Cardiff, London, Southampton and Taunton
Lindsay is Head of our Housing Management team and jointly leads our Social Housing sector team. Lindsay was called to the Bar in 2000 and subsequently admitted as a Solicitor in 2005.
View profile for Lindsay Felstead >

Meet the wider social housing team

With seven offices throughout England and Wales, Clarke Willmott is a national law firm with a local presence. Click to learn more about our wider team of legal professionals and how they can support you.

Meet the team

Articles by our housing management team

Tackling trouble together: supporting victims of anti-social behaviour

As part of ASB Awareness Week, our housing management team has curated a series of articles which give practical advice and insight into four core themes surrounding ASB, with a focus on making our communities safer.

Anti-Social Behaviour (ASB) Awareness Week Series – Part 1

Latest news and insights

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