serious injury testimonials

What our clients say about Clarke Willmott’s serious injury solicitors

We are delighted to share some testimonials from our clients. Find what they had to say about our serious injury legal experts:

Martin Pettingell

martin.pettingell@clarkewillmott.com | 0345 209 1256

Just a quick note to say thank you very much for all your hard work and professionalism in bringing my claim to a conclusion. Julian from Surrey

I’m very pleased with the high standard of service I received and delighted with the outcome. Thank you very much. Keri from Nottingham

I am very pleased with the help and advice which was given to myself and my family. This period in our lives was very traumatic and Martin Pettingell was very professional in all his dealings with us. I would recommend his firm again if it was needed. Thank you for everything. Sue from DevonVery helpful and polite. I felt relaxed and confident that I was getting a good service through yourselves. Steven from Cornwall

The way you dealt with my claim, has been wonderful if at any time I needed advice you were always there on the end of the phone. Thank you so much for all your support and help, now through you I can get on with my life! Daphne from Gloucestershire

It’s been a hard three years, with one thing and another, but throughout it all there has been a legal presence, quietly making the right decisions and getting the essential done. It’s been a side of things that has always played a very small role in our life, but you have guided and nudged us where it was necessary and always been efficient, sympathetic and practical. Thank you for all that. I’m sure others in this situation have found the same. You’re doing a marvellous job. David from Devon

Martin was excellent and clear in his advice, always keeping me informed. He was a pleasure to deal with. Christopher from Bristol

Lee Hart

lee.hart@clarkewillmott.com | 0345 209 1465

I can’t begin to tell you the relief I felt when you took over the case Lee, I was no longer worried about the ‘phone ringing or collecting the post. You took the fear away and I can’t thank you enough. You have been absolutely splendid. Lynda from Shropshire

I was very pleased with the helpfulness and empathy shown in dealing with this claim. Much appreciated. Phillip from Wiltshire

Friendly and efficient. On the occasions I spoke on the ‘phone, Lee was most helpful. I feel I received good advice. Thank you for bringing my father’s claim to a very satisfactory conclusion. Gill from Somerset

I have received very professional help and advice in an area of which I knew nothing about. I feel my needs were met both legally and medically as help was given to find helpful treatment. Lee Hart was 5 star! Thank you very much. Hayley from Plymouth

I just wanted to say a BIG thank you on behalf of Mum and rest of the family for being so helpful and supportive throughout the entire claim process, and also for all the hard work you have put in to achieve such a fantastic outcome for Mum. This will really make the future a little bit easier for her. Chris from Northampton

Thank you. You will never know how much this payment means to us. The relief knowing that we will have a reasonable sum to purchase the help that we will need is immense. So we thank you so much for your work on our behalf. You are a true professional and we would have no hesitation in recommending you or your firm should the opportunity arrive. Mike and Charlotte from Bristol

Thank you so much for all your help and advice. Emily is in a much better place now and you have made a big difference to her life, more than just the money! Andrew from Kent

I would like to take this opportunity on behalf of my son and to thank Lee Hart for the professional, courteous and prompt manner he dealt with Harrison’s claim and I would not hesitate to use or recommend Clarke Willmott in the future. Gerald from Newport

I was very pleased with the services your firm provided for me, and I would recommend you to other people. Thank you all for doing a good job. Margaret from Somerset

Mr Hart was courteous and efficient at all times. He kept me informed of progress – even when there was none! His advice was helpful for elements of the claim that I didn’t understand and although a lengthy process, it has not added to the distress of the accident. Heather from Nottingham

I found that everyone I had contact with was very polite and helpful. Lee Hart kept me up to date with all steps of my claim, was very clear and concise with all stages of this transaction. Most of all he mad me feel comfortable and was very friendly. I cannot speak too highly of him. Brian from Lincolnshire

Your efforts on my behalf are very much appreciated. When you took over the case, progress was swift and I was very pleased your negotiating skills brought this matter to a successful conclusion. David from Surrey

Mr Hart has been very supportive during this drawn out claim. Thank you. Cathy from Lincolnshire

Lee was really supportive and gave 110% commitment and service. Thank you. Martin from Northampton

I am very pleased with the outcome. Special thanks to Lee Hart who did a wonderful job. Stephen from Chesterfield

You have been a big part of our support team and have helped us to cope with the upheaval which we have had to go through. I’m sure that you could not have done any more to help us than you have done. You have been efficient and done the job in an exemplary way, but you have also done it in a caring way. You are certainly a credit to Clarke Willmott and an asset to their organisation. Maurice and Pat from Flintshire

Service throughout was outstanding, from initial consultation until conclusion Lee dealt with me almost entirely and I would not have asked for a nicer and more professional person – he was himself outstanding and always available when I telephoned. Donald from Bristol

From the very start Lee’s relaxed and approachable style gave huge assurance. He was very honest in all assessments which allowed us to play a genuine role in taking decisions about the case. Carol from Gloucester

“Thank you” seems so inadequate for all the help you’ve given me. I can’t convey how utterly grateful I am to you. Your kindness, clarity and patience were amazing, at a time when I really was struggling post accident. I think you’re the first legal person I’ve encountered whom I’ve understood and definitely the first with a sense of humour. You managed to take away the fear, and for that I can never thank you enough – you were brilliant! I will never forget your kindness to me. Lynda from Shropshire

Steve Trump

stephen.trump@clarkewillmott.com | 0345 209 1415

My claim was dealt with quickly and very much to my satisfaction. I felt that myself and my family were treated with compassion and kindness. I would not hesitate to recommend Stephen and your firm in the future. Lindsay from Keynsham

You provided an excellent service. Stephen Trump was excellent. Lynda from Teignmouth

I would like to take this opportunity of thanking Stephen, Naomi and the team for the very great care, expertise and good advice you have given to both myself and my family during this difficult time. Thank you all, we are very grateful! Mair from Exeter

My husband and I both feel that your firm in general and you in particular, provided a legal service to us which was second to none, and for that we as a family thank you for your hard work, professionalism and focus. Seeta from Maidstone

My case was handled with understanding, making what could have been very distressing much easier. I was at all times given good, sound advice. John from Great Missenden

Thank you for your assistance throughout the two plus years. All dealt with very professionally and in a timely manner. Robert from Shaftesbury

Thank you for the excellent service. Stephen Trump handled my claim to my total satisfaction and got the result he predicted. Laurie from Welwyn Garden City

Thank you once again for your skill and hard work bringing this to a conclusion. Strangely it feels like a weight has been lifted and I can now put the incident behind me and move on. Laurie from Welwyn Garden City

Very pleased. First class service from Steve Trump and Team. Many thanks again. Julie from Bristol

Very satisfied with the way things were handled. Billie from Letchworth Garden City

Stephen Trump as far as I am concerned did an amazing job. Couldn’t have worked with anybody else. Stephen Trump was a great Solicitor. Gary from Plymouth

Can I just say a final big thank you to you and everyone involved in working on my case. It’s been a tough few years and I would like you to know your efforts in helping me through it all have been greatly appreciated and won’t be forgotten. Simon from Somerset

Completely satisfied with the help we received, staff are knowledgeable, courteous and professional. Gladys from Stockport

My case was handled with understanding, making what could have been very distressing much easier. I was at all times given good, sound advice. John from Bucks

My claim was dealt with efficiently and professionally by Steve Trump and his colleagues. The thoroughness of all involved throughout the case was outstanding. An enormous amount of work was done on my behalf to finally settle my claim. I would recommend Clarke Willmott to anyone who may find themselves in need of any legal service. My claim was settled to my complete satisfaction. Lee from Wrexham

Very happy with the professional help and equally happy with the friendly and pleasant person to person relationship. Mike from Stockport

Mr Trump has conducted my case throughout with professionalism and humanity. Matthew from Surrey

I found Mr Trump very helpful and he always informed me with correct and to the point information about my claim. Mark from Essex

I was totally satisfied with the service. Stephen Trump as very efficient and professional at all times. Alan from West Sussex

Just like to say thanks for the hard work getting the claim sorted. It’s been a long haul but now is finally at end. Thanks very much. Chris from West Yorkshire

Thank you for the prompt and friendly service. It has been a pleasure dealing with Mr Trump. Chris from Watford

Excellent service from both Mr Trump and his assistants. June from Bristol

Just emailing to say a big thank you for working hard and getting somewhere with my case.

I don’t know if you remember but when I called you during Christmas 2014 I had no hope and was constantly told I had no chance of winning with this case. You were recommended and il be honest you were very positive and made me feel like I can get somewhere with this, and I’m glad I carried on the case with you. Thank you soo much!! Shahena from Birmingham

Melanie Brown

melanie.brown@clarkewillmott.com | 0345 209 1236

Melanie was very polite, helpful and thorough and efficient in dealing with my case. She is a credit to your company. Mrs R from Wiltshire

I would like to thank you so much for everything. I have so appreciated your work, time and patience especially when I didn’t understand the legal jargon. I feel you went that extra mile. You provided a spot on service. Naomi from Buckinghamshire

I am extremely pleased with the final outcome and I have been helped through a difficult period by the unfailingly efficient and effective support from Melanie Brown. Mr A from Hertfordshire

Melanie is very approachable and easy to talk to. She explains the procedures in a sympathetic, helpful and efficient way. I have been kept fully informed and Melanie has always been available to answer any questions. I absolutely recommend her. Mrs Jones from Worcester

Melanie Brown gave me excellent legal advice throughout. I would recommend your company to anyone. Mr W from Cardiff

My sincere thanks to you and your firm for the efficiency shown but more importantly your compassion in dealing with what has and continues to be a very sad and difficult time for us. You have provided clear/concise information and taken stress from us at a time when we needed you to. Mr G from Pewsey

I would like to take this opportunity to thank you for your assistance in what has been an extremely difficult and emotional time for us. Losing a loved one is difficult but to lose a child is more difficult. You have been extremely caring and very efficient in your support. Richard from Upavon

Melanie has proved to be very efficient and we are very pleased with the claim. We would not hesitate in recommending her as we felt that it was like having a friend at the other end of the phone. In addition, her secretary Helen was always very helpful when Melanie was not available. Mrs B from Worcestershire

Excellent service, polite and helpful, extremely helpful for the case, thank you very much. Mr W from Taunton

I was debating not claiming at all because it seemed very scary but you laid everything out in a very understandable way and took time to speak on the phone to me in times I needed reassurance or better understanding. I will always recommend your service if ever I find out someone is also pondering claiming because you made the whole process achievable. Alice from Somerset

Having had such a traumatic accident the burden of a personal injury claim has been quite tough to cope with, but it would have been much worse had you not kept me up to date so often, explained everything clearly and guided me to this positive outcome. I am enormously grateful to you, and all those at Clarke Willmott involved, for the professional and considerate way my claim was handled from day one. Cerith from London

I was greatly impressed by the combination of total professionalism coupled with approachability and human empathy; a remarkable achievement in a business transaction carried out with no face to face contact and much appreciated – thank you!” Anon from Windsor

Many thanks for your attention and advice. First class service at every level. Sincere best wishes. Keith from Winscombe

Melanie explained things very clearly so I could understand the law/jargon well! Ms Wood from Bristol

Very pleased with the way my claim was handled. I would use Clarke Willmott again if required. Melanie Brown was most professional and helpful. Trevor from Chard

Melanie Brown was excellent dealing with my claim and I cannot recommend her any more highly. The service I received was superb from start to finish. Mrs H of Ipswich

Anna Davies

anna.davies@clarkewillmott.com | 0345 209 1119

A very special thank you to Anna Davies, Lee Hart and anyone else who worked on my case. The successful outcome far exceeded my wildest expectations! Gillian from Bath

Ms Anna Davies was very helpful and explained things very clearly. Adam from Hertfordshire

A big thank you to Anna for all your help. Barbara from Berkeley

Anna Davies was brilliant. Thank you for all your help in dealing with my case. Colin from Kent

Fantastic outcome with my case, all thanks to the hard work of Lee Hart and Anna Davies. Victoria from Hertfordshire

Naomi Nicholls

naomi.nicholls@clarkewillmott.com | 0345 209 1261

Thank you Naomi, I feel I received a professional service. I will be using you in the future. Great service. Treated as an individual. Andrew from County Durham

Great doing business with such a professional company, nothing was ever a problem and I was always kept informed. Thank you. Amanda from Surrey

It has been a long process in both recovery and the legal side, but I have never felt forgotten and have always been informed at every stage. I have also always been greeted with kindness and respect and for that I send my thanks to Naomi and my gratitude for all that she has done. Elaine from Hampshire

Miss Naomi Nicholls is an excellent lawyer, a credit to your firm! Amina from Leicestershire

The results and fallout of the accident were traumatic, life changing and brought me to a point in my life more distressing than I would have thought possible. The procedure of claiming was totally new to me but Naomi Nicholls was totally supportive and objective throughout. She was always available and guided me through what was and was not possible. She and her firm are obviously well qualified and experienced in this field and I’m pleased they were there for me. Ann from Essex

Excellent and clear communication and service. Paul from Gravesend

Naomi Nicholls has been most helpful and efficient throughout – I’ve been in good hands. Justin from London

Naomi Nicholls provided excellent counsel. She was thorough, patient and highly efficient. I always felt very well looked after. Throughout the entire process, her professionalism was greatly appreciated. I am so satisfied and happy that she was the person who handled my case. I cannot thank her enough. Philip from Reading

Very pleased with the service provided. Would highly recommend. Glenn from Birmingham

Naomi Nicholls was simply brilliant! Thank you for helping me settle my claim as quickly as was possible. George from Berkshire

Thank you very much for your hard work and support with my case. Times were difficult and I finally feel I can move on. Very pleased with Naomi’s work and professional manner. Thanks once again. Mark from Devon

I can honestly say that I felt 100% confident that through Naomi Nicholls that all matters were being dealt with the utmost professionalism. Always with my interests at the fore. William from Reading

Thank you for all your help in resolving my claims for me. The service you’ve provided has been spot on and I’m very happy with the end result. David from Gloucestershire

We were assigned Naomi Nicholls by my insurers. She was professional, informed and knowledgeable throughout, never remote or unapproachable or unavailable, She wasn’t rigid but one of life’s solvers and a woman after my own professional heart i.e. She knew her stuff and she did it promptly. A heartfelt thank you for support after a horrid unjust crime. I cannot fault the service we have received and that is rare praise to be able to give. Helena from Middlesex

Naomi Nicholls was very helpful all the way through my case and is very good at her job. Thank you for your help Naomi. Steven from Northamptonshire

I was very pleased with the work Naomi Nicholls did regarding my claim. I would recommend Clarke Willmott. Tommy from Bristol

Naomi was always highly professional, many thanks to her for a good job done. Rosanna from Surrey

Naomi Nicholls was dealing with my claim. I found her to be absolutely fantastic. She was always sympathetic and very considerate to any issues I had. Thank you. Abdul from Leicestershire

I understand this wasn’t a standard traffic incident and I thank Naomi Nicholls for her efficient work during my claim. Samuel from Hampshire

Thank you all the assistance you have given me during my claim and I am very pleased with the conclusion. The medical assistance received was also very good. Jayne from Bristol

A difficult process was made easy! Garry from Surrey

Naomi was helpful and professional throughout. Thank you. Kellyanne from Kent

Faultless service. Naomi was superb. Ian from Surrey

I feel that Miss Nicholls handled the claim in a very professional manner. She kept in touch and gave good advice at all times. I was very impressed with everything that she did and I think she is a credit to Clarke Willmott. Steve from Kent

Thank you very much for dealing with this so promptly, efficiently and making the whole process stress fee. Matthew from Bristol

Contact our serious injury team

To speak to a serious injury solicitor, call us now on 0800 316 8892 or contact us online.

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