Personal Injury, Serious Injury & Clinical Negligence

Is the Care Quality Commission failing?

Community Care

Until 31 March 2009, regulation of health and adult social care in England was carried out by the Healthcare Commission, the Commission for Social Care Inspection and the Mental Health Act Commission. The Health and Social Care Act 2008 established a single, integrated regulator for health and adult social care called the Care Quality Commission to replace these three bodies. The Commission began operating on 1 April 2009.

The Care Quality Commission’s primary role is to ensure patient safety. A cross party committee was set up to review the Commission and to determine whether it was achieving this goal. Following a review 18 months ago, the committee criticised the Care Quality Commission stating that it had developed a “tick box culture” and was failing to achieve its main goal of protecting patients.

Following this review the chief executive and chair of the Care Quality Commission left and a new chief executive, David Behan, has been appointed.

Since this time the Care Quality Commission has again been under scrutiny after the abuse at the Winterbourne View residential home near Bristol.

The cross party committee has now undertaken a further review of the Care Quality Commission. They conclude that despite some recent improvements the Care Quality Commission had not yet succeeded in raising public confidence that their inspections ensure patient’s receive acceptable standards of care.

Following the review, David Behan advised that the Care Quality Commission had carried out a strategic review and was in the process of making changes. It remains to be seen whether these changes will improve the public’s perception of the Care Quality Commission.

If you have concerns regarding treatment you have received and require further advice please do not hesitate to contact our medical negligence team.