Caseworker – Debt Recovery – Taunton
An opportunity to begin or continue a legal career in a national law firm. Based in our Debt Recovery Team, dealing with a litigation caseload, issuing court proceedings, enforcement action, payment arrangement monitoring and associated procedures.
Hours: Full time
Vacancy Reference: 391-PTN
Our highly regarded Debt Recovery team is based only in our Taunton office, but it provides a national service for Government Departments, Local Authorities, insurance companies, managing agents, businesses and individuals. With over 35 people, the team specialises in all aspects of debt recovery from debts paid before court proceedings are begun through to court judgments, insolvency and enforcement proceedings.
We are looking to appoint someone who has litigation experience and ideally previous debt recovery experience. The role will be varied. You will be dealing with one of our major insurance clients. This will involve:-
- Having your own case load of matters
- Reviewing the prospects of each case and advising client
- Issuing Court proceedings
- Liaising with the Court, Counsel, the third party and their representatives on a daily basis.
- Reviewing witness evidence, Court applications
- Settlement negotiations
- Enforcement action post Judgment
- Maintaining repayment plans using our specific case management system.
You will be responsible for maintaining your own caseload, prioritising tasks, developing and maintaining client relationships and undertaking general administrative tasks.
It is a fast-paced role and you will need to juggle many priorities. You will need to be flexible to be an effective team player but you will also get support and training from your colleagues and manager in a relaxed but professional and hard-working team.
It is an integral part of this role that you comply with information security and all firm policies and procedures.
You will have strong social skills, with the ability to communicate effectively with people from a wide range of backgrounds. You need to be resilient and persistent – debt recovery can be challenging – but as a representative of your team and our clients you will be able to remain calm, professional and polite in all circumstances.
You will probably be very goal focussed, enjoying the buzz of working in a high-performing team and producing great results for your clients. You will certainly be extremely organised, with excellent time management skills, a keen eye for detail and able to work under pressure.
We will train you on our software systems but we will expect a good aptitude for technology and keyboard skills. If you have used case management systems or databases in the past that would be helpful.
As part of a team at the forefront of debt recovery work, you will enjoy keeping up to date with new developments to respond to change and improve the services we offer.
Ideally you will have a law degree or Common Professional Examination/Graduate Diploma in Law (CPE/GDL) and have gained at least 6 months’ experience in an office environment or a role involving significant interaction with members of the public.
Whatever your background, you will have strong written and verbal communication skills, a good level of basic numeracy and plenty of common sense.
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